Legal notice
Company name
Registered office: Chaussée de Tournai(R-C) 52 box 1, 7520 Tournai
Contact email address: contact@soome.be
Telephone: (+32) 04 68 23 72 97
Company registration number: 0794.180.669
Legal representative: Mr Hugues Debailleul
Hosting : PLANET HOSTER - 4416 Louis B. Mayer, Laval (Québec) H7P 0G1, Canada
In accordance with the amended French Data Protection Act of 6 January 1978, you have the right to access and rectify any information held about you.
If you wish to exercise this right and obtain information about yourself, please contact contact@soome.be
Privacy policy
The confidentiality and protection of your data has always been a major principle and challenge in the development of our site and in our desire to provide you with a secure service. The trust you place in us by using our site is the best recognition you can give us. Through this Privacy Policy, we aim to communicate to you in a transparent manner our rules concerning the management, storage and processing of personal data as part of the registration and use of our services.For all our services, the data controller is SRL ORTHO.BE.
SRL ORTHO.BE, which publishes and operates the soome.be website (hereinafter «the site»), collects, analyses and uses certain personal nominative data (surname, first name, e-mail address, postal address) and connection data in order to offer you an optimal service and a personalised experience on the site, better able to meet your needs as a user.By registering for our services and making purchases on the site, you agree and accept that SRL ORTHO.BE may store, analyse and/or use the personal data submitted in accordance with the General Data Protection Regulation (GDPR, European Union regulation) and our privacy policy set out below.
1. Data collected
The confidentiality and protection of your data has always been a major principle and challenge in the development of our site and in our desire to provide you with a secure service. The trust you place in us by using our site is the best recognition you can give us. Through this Privacy Policy, we aim to communicate to you in a transparent manner our rules concerning the management, storage and processing of personal data as part of the registration and use of our services.For all our services, the data controller is SRL ORTHO.BE.
SRL ORTHO.BE, which publishes and operates the soome.be website (hereinafter «the site»), collects, analyses and uses certain personal nominative data (surname, first name, e-mail address, postal address) and connection data in order to offer you an optimal service and a personalised experience on the site, better able to meet your needs as a user.By registering for our services and making purchases on the site, you agree and accept that SRL ORTHO.BE may store, analyse and/or use the personal data submitted in accordance with the General Data Protection Regulation (GDPR, European Union regulation) and our privacy policy set out below.
2. Purposes and Retention of Data
The data collected when registering for our services (name and contact details) are for essentially practical purposes, in order to allow you to connect to our site and access your private space in a secure manner (tracking your orders, returns, addresses, personal information). The data collected for the use of our services (name and contact details) are also collected for practical reasons, in order to fulfill our part of the contract to deliver you the products ordered on our site. The collection of optional nominative information (sex, date of birth) allows us to more easily guide you on the site as well as in our communications, and also to better detect fraud in case of unpaid.
We collect data related to your use of our services (items saved, purchase history) for the purpose of improving your customer experience, with a view to providing you with a personalised and evolving service that is enriched by our knowledge of your browsing habits and your purchase history.The data retention period is 5 years. As many of the products we offer on the site are linked to chronic habits with a possible extended renewal period, we consider that a data retention period of 5 years allows a user to retrieve their data within a sufficiently long period of time to recover said data after a prolonged absence.
3. Data Recipient
The information collected by the site and concerning you will be processed by : SRL ORTHO.BE, a company with share capital of xxx €, whose registered office is located at Chaussée de Tournai(R-C) 52 box 1, 7520 Tournai, Belgium, registered in the Trade and Companies Register under number 0794.180.669. Under no circumstances will your data be sold or rented to third parties for marketing or commercial purposes.
We share some of your information with third parties, including service providers that allow us to deliver the products ordered on our site and help us run our business: payment service companies, order preparation, delivery, web hosts and technical solutions partners, the main ones of which are presented below.
Certain nominative data are transmitted and transit through our emailing service provider SendinBlue, to enable communication by secure email (TLS encryption) concerning your activity on the site (registration, order tracking) and to facilitate the sending of our newsletters (sending of certain offers likely to interest you based on your purchase history). This service provider offers a solution whose confidentiality policy meets the technical and organisational requirements for compliance with European regulations.
Certain connection data (e.g. pages visited, time spent on the site) are aggregated and transmitted anonymously to the solution for tracking and analysing navigation on the site, Google Analytics, a service provided by the company Google LLC, based at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States, which offers a solution whose data protection meets the technical and organisational requirements for compliance with European regulations.Data relating to the payment methods used (credit card by Stripe) are not collected on our web servers but are transmitted to payment service providers authorised to transport, store and process credit card data.
The site uses Stripe, an online payment system, whose data protection policy complies with current European regulations. The site also uses the Paypal solution, published by PayPal (Europe) S.à r.l. & Cie, S.C.A, a company authorised in Luxembourg as a credit institution within the meaning of article 2 of the law of 5 April 1993 on the financial sector and placed under the prudential supervision of the Commission de Surveillance du Secteur Financier, L-1150 Luxembourg, whose data protection policy complies with current European regulations.
4. Data Protection
5. Data protection rights
6. Cookies and tracking
A cookie is a file saved on your computer when you browse a website. A cookie does not collect personal data but collects data related to your browsing. By default all internet browsers allow the use of cookies. Soome.be uses cookies and tracking to measure the audience on the site, to improve the browsing experience on the site.
You can choose to refuse cookies, in which case your browsing may be reduced to access certain pages of the site. The purpose of the cookies we use is to recognize users during a future visit, to secure payments that users may be required to make, record the language spoken by the users or other preferences necessary for the provision of the requested service.